Identified - We’ve confirmed this issue is due to a bug on Meta’s side, primarily affecting Instagram and Threads carousel (multi-image) posts.
As a workaround, you can schedule Instagram carousel posts using the “Notify Me” option, or limit posts to a single image.
Sep 11, 2024 - 07:03 PDT
Investigating - We are currently investigating issues with posts failing to publish to Instagram and Threads. Our Engineering team is looking into this, and we’ll update this page as soon as we have more information. We apologise for the disruption this may be causing and thank you for bearing with us while we investigate further.
Sep 11, 2024 - 02:11 PDT
Resolved -
The posting success rate for LinkedIn is back to normal. This issue has been resolved.
Sep 4, 13:29 PDT
Monitoring -
We're beginning to see the LinkedIn publishing success rate for posts return to normal. We'll continue to monitor to ensure that things are stable.
Sep 4, 12:22 PDT
Investigating -
LinkedIn is currently hitting issues with their API and we are experiencing a high rate of errors for all posts. We apologize for the inconvenience and will continue to monitor the situation closely.
Sep 4, 12:01 PDT
Resolved -
Thanks so much for bearing with us today, we have monitored the situation over the last hour or so and posts to X with image attachments have been sending successfully once again. This issue has been resolved and the posting success rate has returned to normal.
Sep 4, 09:47 PDT
Monitoring -
Our engineers have been able to identify this issue and push a fix out. We are no longer seeing these errors occur for single image posts to X and posting success has begun to return to normal for X again.
We will continue to monitor this over the next few hours before looking to label this issue as fully resolved. Thank you for your patience with us as we were working on this problem.
Sep 4, 08:47 PDT
Investigating -
We have seen an uptick in single image posts to X failing to publish successfully today. Our engineering team are investigating this and we are working to get publishing success back to normal. It does look like this issue is specific to single image posts for X - any X posts with no images, multi-image posts or posts with videos should still be publishing normally at the moment. As soon as we have more information and fix in place for this, we will follow up.
Sep 4, 08:29 PDT
Resolved -
We have resolved an issue with post scheduling. Posts were unexpectedly moved to different time slots in the Calendar after editing the post, despite being initially scheduled for specific dates and times. We are aware that a number of users were impacted by this scheduling issue. We have identified and fixed the root cause. The issue should not occur going forward. We apologize for any inconvenience this has caused.
Sep 4, 08:00 PDT
Resolved -
After monitoring for the last few hours, we haven't seen any additional instances of the issues we had earlier and have marked this as fixed now. Thank you for your patience with us today as we navigated those media related post failures.
Aug 29, 09:31 PDT
Monitoring -
Our team have noticed that a number of posts have been failed today across different social networks due to some issues with media attachments. We have pushed a fix for this already and are seeing publishing success rates return to normal. If you have experienced some of your posts fail due to this issue today, please can you retried publishing the failed posts once more?
We are very sorry for the inconvenience caused and we keeping a close eye on things to monitor the situation.
Aug 29, 05:54 PDT